Flyers TV FAQ

BBL Championship 2021/22

What is Flyers TV?

Flyers TV is the official video on demand platform for Bristol Flyers, allowing fans to watch all their favourite Flyers’ video content.

What games can I watch?

For the 2021/22 season all Bristol Flyers games are available free to watch on the BBL’s centralised platform here: https://www.bblplayer.co.uk/.

What devices does Flyers TV work on?

You can watch Flyers TV on desktop, mobile, laptop and tablet devices.

What are the system requirements?

Your device needs to comply with the following minimum system requirements:

– Processor: 2.33GHz or faster x86-compatible processor, or Intel® Atom™ 1.6GHz or faster processor for netbooks.
– Memory: 2GB (1GB for netbooks) 128MB of graphics memory.
– Operating Systems: Windows 8.1 or later, Mac 9+
– Browsers: latest versions of Microsoft Edge, Mozilla Firefox, Google Chrome and Safari *Internet Explorer and Opera are not supported for Live Video
– 512MB of RAM (1GB of RAM recommended for netbooks)
– Mobiles & Tablets Operating Systems: Android 6+, iOS 9+ *some OS may still not be supported by manufacturer.

What are the internet connection requirements?

You will require a WIFI or broadband internet connection (DSL/cable or higher) with a minimum download speed of at least 1.2mbps with latency not exceed-ing 100ms for SD and 4mbps with latency not exceeding 50ms for HD (mobile data may not be supported). For users travelling abroad, please use a Wi-Fi network or broadband connec-tion to purchase and view the pass, to avoid extra charges and maintain full compatibility (this allows the country you are in to be recognised as a selected territory).

I’m having issues with my video feed. What can I do?

Please report any technical issues on FlyersTV to servicedesk@ptsportsuite.com .

I’ve forgotten my username/password.

If you’ve forgotten your username and/or password then please click on the relevant links on the login page. If you have any further queries, please contact supporter services on supporterservices@bristol-sport.co.uk.

None of these cover your query?

Please e-mail: servicedesk@ptsportsuite.com

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